Shipping policy

Here at Rockin Llama Racing we are committed to ensuring a smooth shopping experience for our valued customers. Here’s what you need to know about our shipping process:

  1. Domestic Shipping (United States):

    • At this time we do not offer free shipping, please see your order for accurate shipping cost. 
    • Orders are typically processed within 1-2 business days.
    • Estimated delivery times vary based on your location, but most orders arrive within 3-7 business days.

  2. International Shipping:

    • Orders are typically processed within 1-2 business days.
    • Estimated delivery times vary based on your location, but most orders arrive within 5-12 business days.

Order Tracking

  1. Once your order is shipped, you will receive a confirmation email with a tracking number.
  2. You can track your package’s progress by directly on our store, you will receive tracking information in your email. 

Shipping Costs

  1. At this time we do not offer free shipping, please see your order for accurate shipping cost. 

Address Accuracy

  1. Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for delays or misdeliveries due to incorrect addresses.

Lost or Damaged Packages

  1. While we take great care in packaging and shipping your orders, occasionally packages may be lost or damaged during transit.
  2. If your package is lost or arrives damaged, please contact our customer support team at info@rockinllamaracing.com. We will work with you to resolve the issue promptly.

Returns and Exchanges

  1. For information on returns and exchanges, please refer to our Return Policy.

Thank you for choosing Rockin Llama Racing! If you have any further questions or need assistance, feel free to reach out to our customer support team.